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Office of Insurance Claims Ombudsman

The Office of the Insurance Ombudsman was established to assist consumers with issues related to insurance availability; claims processing; coverage questions and other matters related to insurance consumer education and assistance.

The Office also monitors carrier compliance with insurance laws.

We strive to provide prompt handling of matters of an emergent nature and to help you to work with your insurer to achieve successful resolution of your insurance concern.

If you have questions concerning insurance or are experiencing problems getting your claim paid, you can reach us at:

• Comparative Negligence Settlements in Automobile Insurance FAQs
• Filing an Auto Damage Claim with Your Own Insurance Company
• Filing an Auto Damage Claim with Another Insurance Company
• Filing an Uninsured/Underinsured Motorist Property Damage Claim

• Long-Term Care
• Ombudsman FAQs
• Homeowners Insurance FAQs
• Glossary of Insurance Terms